Jefferson Dental Care - Fulton

Near Northside Dental Office Manager and Staff

Joann Quintanilla is celebrating her second year as Manager of our Fulton location, and a total of four years with Jefferson Dental. Joann knows a thing or two about good patient care. In fact, she’s so sure of the excellent level of service she and her staff provides, she even ventures to say it will be an experience unlike patients have had anywhere else. For starters, patients are always greeted with a friendly welcoming tone from staff, but that’s just the beginning. Staff know that if they’re doing their job right, patients will leave feeling they are not just another dentist, but that they were truly at home in the clinic and that their needs were met during every step of the process. Staff are super attentive and see each patient as quickly as possible, to keep wait times low. But no matter what, staff always take the time to individually get to know each patient and really listen to how they are feeling. The team also works with patients on payment plans and make sure the patients can receive the treatments they need at an affordable cost to them. According to Joann, it’s all in the details. Staff keep detailed patient charts to help them catalog ways to individualize patient care. Whether it’s a reminder call prior to the appointment, or a call to remind patients on how to properly care for their mouth after treatments, staff aim to give every patient the same care they would their own family.